What This Is
Propensity Pulse is a centralized space where you can explore product updates, learn about upcoming initiatives, and share feedback that helps inform Propensity's product direction.
Rather than searching across separate announcements and conversations, Pulse brings product information and community discussions into one experience.
With Propensity Pulse, you can:
- Discover newly released features, improvements, and fixes
- Explore product initiatives and upcoming development priorities
- Review ideas shared by the Propensity community
- Vote on ideas and participate in discussions
- Submit product suggestions and track their review status
- Manage preferences for receiving product updates by email
Pulse helps you stay informed about the product while giving you a way to communicate what matters most to your team.
Where to Find It
To access Pulse:
- Click Resources
- Select Pulse
The What's New section is available without signing in. To access the Roadmap, Ideas, Vision, and community participation features, sign in with an eligible Propensity account.
After signing in, you can navigate between the Pulse sections using the left navigation menu.
When to Use This
Use Propensity Pulse when you want to:
- Stay informed about features and improvements available in Propensity
- Learn more about product initiatives and upcoming direction
- Find out whether an idea or feature has already been discussed
- Share product feedback based on your team's needs
- Support suggestions that would improve your workflows
- Participate in discussions with other users
- Manage your preferences for product-update emails
Explore Propensity Pulse
Propensity Pulse is organized into five main navigation areas.
Overview
The Overview page provides a starting point for exploring Pulse.
It brings together previews of the latest available content, including product updates and, when signed in, roadmap initiatives, community ideas, and product vision.
Each section includes links to browse its content.
Use Overview when you want a quick look at what's happening without opening each area individually.
What's New
The What's New section helps you keep track of changes to Propensity.
Updates may be labeled with categories such as:
- New: Newly introduced features or capabilities
- Improved: Enhancements to existing functionality
- Fixed: Corrections to previously identified issues
Each published update includes a title and summary to help you quickly understand the change.
Click View details to open the full description of an update. When available, the details can include additional context, a product area, a publication date, and supporting links.
Use What's New when you want to understand what has changed in the product and how those changes may affect your workflows.
Roadmap
The Roadmap section provides visibility into Propensity's product direction and planned initiatives.
It organizes published items into planning categories:
- Now
- Next
- Later
Items without one of these planning categories may appear under Direction.
These categories help communicate relative priorities and product direction. They should not be interpreted as guaranteed delivery schedules.
Roadmap content can include both broader Initiatives and individual Features. When a feature belongs to a larger initiative, you may see a View parent initiative link to explore that relationship.
To review a roadmap item:
- Open Roadmap from the left navigation
- Browse the available planning categories
- Select View details on an initiative or feature
- Read its description, status, and any supporting information
Some roadmap items may display an explicitly stated timeframe. If no timeframe is shown, do not assume a release date based solely on the item's category.
Roadmap information represents product direction and may change as priorities evolve.
Ideas
The Ideas section is where you can explore product suggestions and feedback shared by the Propensity community.
Each published idea contains a title, summary, and available supporting details.
Open an idea using View details to review its full description and participate in the discussion.
Depending on the idea, you can:
- Review its supporting information
- See its current number of active votes
- Vote to support the idea
- Read community comments
- Contribute your own feedback or reply to other comments
Use this section to discover existing suggestions before submitting a new one.
Vision
The Vision section presents broader information about Propensity's product direction
Unlike What's New, which focuses on released changes, or Roadmap, which organizes specific initiatives, Vision provides higher-level context about product goals and direction.
Select View details to read a published Vision item and review its supporting information.
Search and Filter Pulse Content
Propensity Pulse provides search and filtering tools to help you locate relevant information within the selected section.
- Open the Pulse section you want to explore
- Enter a keyword in Search Pulse
- Click Filters to expand the additional filtering options
- Select or enter the criteria you want to apply
- Click Search to update the results
The available filters include:
| Filter | Description |
|---|---|
| Product area | Narrow results to a specific product area, such as Audience Building or Reporting |
| Status | Show items matching a particular published status |
| Published from | Display items published on or after the selected date |
| Published through | Display items published on or before the selected date |
| Sort | Order results by Newest first, Title, or Status |
Click Clear filters to remove the applied criteria and return to the section's unfiltered results.
When multiple pages of results are available, use Previous and Next to browse them.
Click View details to open an item and Back to return to the section.
Set Up Your Public Profile
Before voting, commenting, or submitting an idea, you need to complete your public profile and acknowledge how your information may appear in community interactions.
- Sign in to Propensity Pulse
- In the left navigation, locate Your Pulse
- Click Your profile
- Enter a Display name or pseudonym
- Review the company associated with your current workspace
- Choose whether to enable Show my company publicly
- Read the public attribution notice and select I understand this public attribution notice
- Click Save
Your public profile determines how your participation is attributed in Pulse.
Display name and company visibility
You can use your name or a pseudonym as your public display name.
Your company information comes from your authenticated workspace. You can choose whether your company name is shown publicly by using Show my company publicly.
Your authenticated account identity remains available privately to authorized Propensity staff.
Review these settings before participating in discussions, especially if you prefer not to display your company publicly.
Participating in Discussions
How to Submit an Idea
- Sign in to Propensity Pulse and complete your public profile
- Click Submit an idea
- Enter a Title that clearly describes your suggestion
- Provide a Summary explaining the idea
- Use Details to describe the problem, your use case, and your proposed improvement
- Enter the relevant Product area
- Optionally click Find similar public ideas to check for related suggestions
- Review any related ideas and decide whether to proceed
- Optionally attach supporting files
- Click Save to submit your idea for review
Find similar public ideas
The Find similar public ideas option compares your draft with a limited set of existing public ideas.
If related ideas are found, Pulse displays them for your review.
You can use these suggestions to determine whether your feedback belongs in an existing discussion or should be submitted separately.
This check is optional and does not submit your idea automatically. You can still submit your idea if no similar suggestions are found or the comparison is unavailable.
Add supporting files
You can optionally upload screenshots or documents to help explain your idea.
Supported formats include:
- PNG and JPEG images
- PDF documents
- UTF-8 text files
Each file can be up to 2 MB, with a maximum of five files per idea.
After selecting a file, click Upload selected file and confirm that the upload has completed before saving your idea.
Ideas and their attached files are reviewed before publication. Attached files become publicly available only with an approved idea.
How to review your Idea
To review ideas you have submitted:
- Sign in to Propensity Pulse
- Open Your Pulse in the left navigation
- Select Your ideas
This area displays your submitted ideas and their available review information.
Depending on the review outcome, you may see a status or explanation associated with a submission.
You can also review its attachments. When available, Pulse provides an option to submit an appeal or additional feedback for an idea requiring further review.
Submitting an idea does not mean it has been approved or added to the product roadmap.
How to Vote for an Idea
- Open Ideas from the left navigation
- Find the idea you want to support
- Click View details
- Review the description and any existing discussion
- Click Vote for this idea
The idea's active vote count reflects its recorded support.
If you change your mind, reopen the idea and select Withdraw vote to remove your vote.
A vote indicates interest in an idea. It does not guarantee development, prioritization, or a release date.
How to Comment on an Idea
- Open the relevant idea using View details
- Scroll to the Community section
- Review the existing comments
- Enter your feedback in Your comment
- Click Save
When writing a comment, consider explaining:
- The problem or limitation you are experiencing
- How it affects your team's workflow
- The outcome you want to achieve
- An example of how the proposed functionality could help
Where available, you can also use Reply to respond to an existing comment or Edit and Remove comment to manage your own contributions.
Comment review
New comments and edits are reviewed before appearing publicly.
This means your submitted comment may not be immediately visible to other users.
Manage Email Digest Preferences
Propensity Pulse allows you to choose how often you want to receive scheduled product-update digests by email.
- Sign in to Propensity Pulse
- Under Your Pulse, select Digest preferences
- Locate Email digest cadence
- Choose one of the available options:
- Off: Unsubscribe from future scheduled Pulse digests
- Weekly: Select a weekly digest preference
- Monthly: Select a monthly digest preference
- Click Save
Your explicit Pulse digest preference takes precedence over your account's default email preference.
Important: Saving a preference controls your selection for future scheduled sends. It does not confirm that a particular email has been sent or delivered.
Important Notes
- Product roadmap information is directional: A roadmap item or community vote does not guarantee that a feature will be developed or released by a particular date
- Ideas and comments are reviewed: Submissions and edits may not appear publicly immediately
- Your public profile affects attribution: Review your display name and company visibility before participating
- Email preferences do not confirm delivery: Selecting Weekly or Monthly does not establish that an email was successfully sent or received
If You Cannot Find or Use an Item
If something does not appear or an action cannot be completed:
- Confirm that you are signed in with an eligible Propensity account
- Open the relevant section and click Clear filters
- Search for the item again
- If content fails to load, click Try again
- If saving fails, review the message displayed before submitting the action again
If Pulse cannot refresh its content, it may display previously loaded information. Do not assume this information reflects the latest available updates.
If a submission reports that its result could not be verified, use Check original request when available instead of immediately submitting the same action again.
For further assistance, use Contact the team within Propensity Pulse.