Review how to connect, set up, and configure the Propensity HubSpot integration in this guide.
Time: < 30 minutes
Access Requirements: HubSpot Admin or similar credentials
Set-Up
Connecting to HubSpot
Log into Propensity > Workspace Settings > Connections Tab > Activate
Installing the Propensity HubSpot Integration Package
Workspace Settings > Installed Packages > Go to Installer
Click Create/Update HubSpot Properties to install the Propensity HubSpot Properties. No field mapping between the systems is required. Once connected, it will push data to HubSpot based on your CRM Sync Settings. Propensity will not overwrite any existing data points in HubSpot.
On the HubSpot Installed Package Components page, you can review the status of each component to understand what is successfully connected and what is not. Propensity Marketing Data and Website Visits require custom objects to be manually built in your HubSpot instance for the data to display in HubSpot, the directions for additional configuration are below.
Additional Configuration
Without further configuration, Propensity data will still pass into the system. Propensity will add contacts and companies only if it does not find them within the system, Propensity will de-dupe based on email address at the contact level and website at at the company level.
Manage Contacts
- Log into HubSpot > Contacts > Lists
The first thing Propensity does when it integrates with HubSpot is send over a static list. Contacts will not integrate as marketing contacts, they are tagged as regular contacts, so that the customer's available HubSpot subscription contacts are not affected. It is up to the customer to set a contact as a marketing contact.
Recommended Customization
Additional customizations are below to allow users to view and use Propensity-specific fields not automatically created as part of the install package. Users must create Custom Objects for Propensity Website Visits and Propensity Marketing Data if they wish to access the data in HubSpot.
Add Website Visit Data with Custom Object Setup
Object Name: propensity_website_visits
Step 1:
Step 2:
During the setup process in step 2 (see image below), you configure the association, and then the integration automatically creates the relationships between the company and the visit.
Step 3 Properties:
Add Propensity Marketing Data with Custom Object Set-Up
Object Name: propensity_marketing_data |
Data Fields:
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Propensity HubSpot ABM Dashboard
In this 15-minute overview video, our CEO Sumner will walk you through dashboard building in HubSpot.
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